Contact Feline Instincts

 Email  info@felineinstincts.com

We ship orders with Priority Mail, and FedEx. Your order is invoiced on one business day and shipped the 2nd or third business day. We do not ship orders overnight or on weekends.

IMPORTANT  INFORMATION

  1. We cannot track your order for you anymore. look for tracking in spam or junk.
  2. HOURS 10-4 EST Monday – Thursday. CLOSED Friday, holidays & Weekends

  3. If you order on Friday your order will ship Monday or Tuesday.

  4. BEST BY DATES are 3 years after your purchase date.
  5. We make products every month, therefore they are fresh when you get them.

TRACKING EMAILS: they are emailed to you as soon as we print your shipping label.  If you do not see it look in your spam or junk folders or check your blocking settings. USPS and FedEx send the tracking to your ordering  email address as a convenience to you and to us. If we have to find this for you it may take us a few days.

Warm Regards,

Felice and Alex (CEO Kitty)

HOURS 10-4 EST Monday – Thursday. CLOSED Friday, holidays & Weekends

We are very happy to answer any query you have, but before you email or call us with questions regarding a raw diet, please read through the info on this website, and in particular our FAQ. Most of the calls we receive are questions that are answered on our website.

Click Here for our FAQ (Frequently Asked Questions)

More Frequently asked Questions:

You will find info about our various diets and recipes under “Our Diets” in the menu.

Contact us by Email: Emailing is much more convenient and allows us to reply from anywhere other then the office :) Thank you for your understanding.

HOURS 10-4 EST Monday – Thursday. CLOSED Friday, holidays & Weekends.

Click Here to send us an Email

Webmaster: Gerry Rubendall www.gonzostrategies.com


Emailing us is much more convenient and allows us to reply from anywhere other than the office :) Thank you for your understanding.

If this is a medical emergency please contact your vet.

We strive to provide the best customer service and support for our customers.

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My Natural Cats Book

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Order the book in in the shopping menu.

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