Cancellations, Returns and Refunds:

We have to refuse the return of any product because we do not replace items back for resale once sold.

In order to ensure that all pets receive fresh products, Feline Instincts does not accept returns once the items have been out of our control. Based on our commitment to ensure your pet will receive supplements that deliver what they promise, we only sell merchandise direct from us. We want to ensure that every pet receives potency-guaranteed ingredients. If your pet’s prognosis is uncertain or you are not sure if your veterinarian will approve the use of the products, please contact your pet’s veterinarian before ordering. All sales are final.